Terms of Service

Effective Date: February 3, 2026
Last Updated: February 3, 2026

Important Notice: By using Priya IO Systems products and services, you agree to these Terms of Service. Please read them carefully before proceeding.

These Terms of Service ("Terms") constitute a legal agreement between you (either as an individual or on behalf of an entity) and Priya IO Systems, a limited liability software company ("we," "us," or "our"). By accessing our website, using IOSetu Local, clicking "I Agree," or deploying IOSetu Cloud, you agree to be bound by these Terms. If you do not agree to these Terms, you must immediately cease all use of our products and services.

2. Services Offered

2.1 IOSetu Local (Free WebAssembly Viewer)

We provide a free, browser-based AL3 file viewer that runs entirely on your device using WebAssembly technology. This service is provided "as-is" for integration testing and validation purposes.

2.2 IOSetu Enterprise (On-Prem & Cloud)

We distribute containerized parsing software via AWS Marketplace and Docker Hub that you deploy in your own infrastructure. Billing is managed via a flat license fee as per the pricing published on AWS Marketplace or your Enterprise agreement.

2.3 Developer Documentation

We provide technical documentation, API references, and integration guides for both products at no charge.

3. License Grant

3.1 IOSetu Local

We grant you a non-exclusive, non-transferable, revocable license to use IOSetu Local for lawful business purposes. You may not:

3.2 IOSetu Enterprise

Usage rights for IOSetu Enterprise are governed by the applicable End User License Agreement (EULA). By subscribing through AWS Marketplace or obtaining a license for On-Premise use, you agree to those terms in addition to these Terms of Service.

4. User Responsibilities

You are responsible for:

5. Pricing and Payment

5.1 IOSetu Local

IOSetu Local is provided free of charge. We reserve the right to introduce paid features or change the pricing model with 30 days' notice.

5.2 IOSetu Paid Plans

Subscription Model: Our paid plans (Starter, Pro, Enterprise) are billed on a fixed monthly or annual basis. Access to the software requires a valid License Key, which is issued upon successful payment.

Payment Processing: Payments are processed securely via our authorized payment partners (e.g., Razorpay) or through direct invoicing for Enterprise accounts. We do not store your payment card details.

renewals: Subscriptions automatically renew at the end of the billing cycle unless cancelled. You may cancel at any time to prevent future charges.

5.3 Refunds

Refunds are handled on a case-by-case basis. Generally, fees paid for the current billing cycle are non-refundable.

6. Intellectual Property

All intellectual property rights in our software, documentation, website content, trademarks, and logos remain the exclusive property of Priya IO Systems. You may not use our trademarks or branding without prior written consent.

The "IOSetu" name, logo, and associated branding are trademarks of Priya IO Systems.

7. Data Ownership and Privacy

You retain complete ownership of your data. Our architecture ensures:

Please review our Privacy Policy for details on how we handle website and contact information.

8. Service Availability and Support

8.1 Availability

IOSetu Local is provided through our website and relies on your browser capabilities. IOSetu Enterprise availability depends on your infrastructure and configuration.

8.2 Support

We provide:

We do not guarantee specific response times for free tier support.

9. Warranties and Disclaimers

9.1 Limited Warranty

We warrant that our software will substantially perform as described in our documentation when used as intended.

9.2 Disclaimer

EXCEPT AS EXPRESSLY PROVIDED, OUR SERVICES ARE PROVIDED "AS-IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

10. Limitation of Liability and Customer Responsibility

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRIYA IO SYSTEMS SHALL NOT BE LIABLE FOR:

10.1 Data Integrity and Verification

You acknowledge that the software is a tool provided for your convenience. You are solely responsible for:

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM IOSETU ENTERPRISE SHALL NOT EXCEED THE AMOUNT YOU PAID FOR OUR SOFTWARE IN THE THREE MONTHS PRECEDING THE CLAIM.

FOR INTEGRA LOCAL (FREE SERVICE), OUR LIABILITY SHALL NOT EXCEED $100 USD.

11. Indemnification

You agree to indemnify and hold harmless Priya IO Systems from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

12. Compliance and Export Controls

You agree to comply with all applicable laws and regulations, including:

Our software may not be exported or re-exported to countries subject to U.S. trade embargoes or sanctions.

13. Termination

13.1 By You

You may stop using our services at any time. For IOSetu Enterprise, cancel your subscription according to the applicable platform procedures.

13.2 By Us

We may suspend or terminate your access if you:

13.3 Effect of Termination

Upon termination, your license to use our software immediately ceases. You must remove all copies of our software from your systems.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

Continued use of our services after changes constitutes acceptance of the modified Terms.

15. Third-Party Services

Our services may integrate with or depend on third-party services (e.g., AWS, Docker, etc.). Your use of such services is subject to their respective terms and policies. We are not responsible for third-party service availability, performance, or terms.

16. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any applicable AWS Marketplace terms, constitute the entire agreement between you and Priya IO Systems regarding our services.

19. Contact Information

For questions about these Terms, please contact us:

Priya IO Systems
Bengaluru, India
Website: https://priyaiosystems.com
Contact Us

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